If you’ve never hired a professional cleaning service before, you might feel a little unsure about what to expect. Do you need to clean before the cleaners arrive? Should you hide your valuables? What if you’re not home?
Don’t worry—we’ve got you covered. At Aera Cleaning, we want your experience to be seamless from start to finish. Here’s a simple guide to help you prepare for your first appointment so you can sit back, relax, and enjoy the results.
- Declutter, But Don’t Deep Clean
Professional cleaners are experts at scrubbing, sanitizing, and polishing, but they aren’t mind readers. Picking up toys, mail, clothing, and personal items off the floor and countertops allows our team to focus on cleaning surfaces rather than moving your belongings. A quick 10-minute tidy-up before we arrive makes a huge difference. - Communicate Your Priorities
Every home is different. Do you want extra attention on the kitchen? Are the windows a major concern? Let us know ahead of time. We’ll create a customized plan that ensures your top priorities get the focus they deserve. You can leave notes or simply give us a call—we’re happy to listen. - Secure Valuables and Pets
For your peace of mind, we recommend putting away valuable jewelry, important documents, and cash. As for pets, we love them! However, if your dog or cat is anxious around new people, it’s best to keep them in a designated room or arrange for them to be out during the cleaning. This keeps them calm and allows us to work efficiently. - Decide Whether You’ll Be Home
Some clients prefer to be present during the first cleaning to show us around; others are more comfortable handing over a key or using a lockbox. Either option works for us. If you won’t be home, just let us know how to access the property and whether you prefer text updates or a final walk-through video. - Provide a Quick Tour
If you’re home when we arrive, a 5-minute tour is incredibly helpful. Show us where your cleaning supplies are stored (if you prefer we use yours), point out any delicate surfaces, and highlight areas that need extra attention. Clear communication ensures we exceed your expectations.
Ready to Experience the Difference?
Now that you know what to expect, there’s nothing left to do but book your first cleaning. Join the hundreds of happy clients who trust Aera Cleaning to keep their homes sparkling.
